goHublink logo
Back to home

Privacy Policy

How we handle your data. Last updated September 2026.

Data We Collect

When you scan a goHublink QR code and join via WhatsApp:

  • WhatsApp number — your unique identifier
  • Name — from your WhatsApp profile

Optional profile data (you choose to add later):

  • Age
  • Gender
  • Updated name or phone number

We also collect location context (the partner venue where you scanned) to show relevant nearby offers.

How We Use Your Data

  • Match you with relevant offers from nearby businesses
  • Send offer notifications via WhatsApp
  • Improve offer relevance using age, gender, and scan location
  • Prevent fraud, spam, and duplicate accounts
  • Analytics (aggregated, anonymized) to improve the network

What We Don't Do

  • Sell your data — never have, never will
  • Share your WhatsApp number with businesses unless you redeem an offer
  • Use your data for advertising outside goHublink
  • Track you across other apps or websites

When We Share Data

  • Offer redemption: Business sees your name and number only when you claim their offer
  • Service providers: WhatsApp Business API (Meta) for message delivery
  • Legal requirement: If required by Indian law or court order

Data Retention

We keep your data while you're in the network. After you opt out ("STOP") or request deletion:

  • Active data deleted within 30 days
  • Anonymized analytics retained (cannot identify you)
  • Backups purged within 90 days

Your Rights (India DPDP Act)

  • Access: Request a copy of your data
  • Correction: Update name, age, gender, number anytime
  • Deletion: Email us to delete your account and data
  • Grievance: Escalate to our Grievance Officer at hello@gohublink.com
  • Withdraw consent: Reply "STOP" on WhatsApp anytime

Contact & Grievance Officer

Email hello@gohublink.com for any privacy questions, deletion requests, or grievances.