Privacy Policy
How we handle your data. Last updated September 2026.
Data We Collect
When you scan a goHublink QR code and join via WhatsApp:
- WhatsApp number — your unique identifier
- Name — from your WhatsApp profile
Optional profile data (you choose to add later):
- Age
- Gender
- Updated name or phone number
We also collect location context (the partner venue where you scanned) to show relevant nearby offers.
How We Use Your Data
- Match you with relevant offers from nearby businesses
- Send offer notifications via WhatsApp
- Improve offer relevance using age, gender, and scan location
- Prevent fraud, spam, and duplicate accounts
- Analytics (aggregated, anonymized) to improve the network
What We Don't Do
- Sell your data — never have, never will
- Share your WhatsApp number with businesses unless you redeem an offer
- Use your data for advertising outside goHublink
- Track you across other apps or websites
When We Share Data
- Offer redemption: Business sees your name and number only when you claim their offer
- Service providers: WhatsApp Business API (Meta) for message delivery
- Legal requirement: If required by Indian law or court order
Data Retention
We keep your data while you're in the network. After you opt out ("STOP") or request deletion:
- Active data deleted within 30 days
- Anonymized analytics retained (cannot identify you)
- Backups purged within 90 days
Your Rights (India DPDP Act)
- Access: Request a copy of your data
- Correction: Update name, age, gender, number anytime
- Deletion: Email us to delete your account and data
- Grievance: Escalate to our Grievance Officer at hello@gohublink.com
- Withdraw consent: Reply "STOP" on WhatsApp anytime
Contact & Grievance Officer
Email hello@gohublink.com for any privacy questions, deletion requests, or grievances.